We’re committed to making sure you receive all the support you need as you grow your business. We understand firsthand that finding the right guidance can be challenging, especially when you’re just getting started.
The tutorials and videos below cover most common support questions and will help you move forward with confidence
For technical support, we recommend TeamViewer so we can remote connect - Download HERE
Plate Builder Software
Plate Builder Software - How to use
The below video will help you install, set up and use the Plate Builder software
Printer setup page (Godex G500)
Left Margin fine: 1
Top Margin fine: 0.5
Width fine: -7
If you feel the borders positioning is not to your satisfation, alter the settings above accordingly
Printer setup page (Oki B433)
Left Margin fine: 0
Top Margin fine: 0
Width fine: -1
If you feel the borders positioning is not to your satisfation, alter the settings above accordingly
Godex G500 Help
Unboxing setup
This will show you how to set up the printer, feedtray and ink roll
Please note: sometimes the feedtay and ink ribbon will already be installed and all set up.
Setting up the Driver
This will show you how to set up the printer to your main computer and setting up the VERY important drivers.
How to change the thermal ribbon
This will show you how to install/change your thermal ink roll
Print quality/issues
This will show you how to install/change your thermal ink roll
Oki B433 Help
How to set up and install
This will guide you via the installation of your Oki Printer.
You will need the B433 Driver below.
How To Videos